Helpie FAQ

Frequently Asked Questions

  • Payment Methods

    Cash App (Apple or Android Devices)
    Bitcoin

    These payment methods are subject to change.

    Please email us for payment availability options and information.

  • Shipping and Handling

    When will my order ship? We ship within 24 hours AFTER payment CLEARS.
    Shipping and Handling cost is $8.
    FRIDAY ORDERS WILL SHIP ON MONDAY!
    We only ship using standard USPS Shipping. Expect delays during Holidays!

  • My Tracking Number shows pre-shipment.

    This usually occurs when USPS has not updated their system! If you have been provided a tracking number, please call USPS for any concerns.

  • CHARGEBACK

    Any chargeback or disputes, please contact us immediately. If a chargeback or dispute has been done without contacting us , customer will be permanently banned from all our websites.

  • Do you ship to all States in the USA

    Yes we ship to all states in the USA, we have a flat fee shipping cost.The shipping cost includes shipping & handling.

  • Do you ship overnight ?

    Yes, we offer overnight shipping.

  • Do you ship to anywhere other than USA

    Yes, we can ship internationally

  • When will i receive my tracking number ?

    All orders are processed and shipped out the within 24 business hours from California. We will email you the tracking number within 48 hours after ordering.Holidays and  weather may affect this and delays are to be expected. Until Usps  scans and updates their system it will show as Pre-shipment. It can take the Usps several hours sometimes days to scan and update their system even if packages have been received.

  • Do you offer wholesale pricing ?

    Yes, please contact us for any wholesale inquiries.



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